Privacy Policy — FindMyBase

This Privacy Policy explains how Novotech Lab Inc. (“Novotech Lab Inc.”, “we”, “us” or “our”), the operator of FindMyBase at findmybase.com (the “Website”), collects, uses and shares information when you visit the Website or submit a form. By using the Website, you agree to the collection and use of information in accordance with this policy.

1. Information we collect

Information you provide. When you complete an assessment, checklist, service enquiry or contact form, we collect the information you choose to submit, such as your name, email address, phone number, country of residence, nationality, areas of interest and your answers to questionnaire items.

Information collected automatically. Like most websites, our hosting provider automatically records technical information such as IP address, browser type, device information, pages visited and the date and time of access. This information is used for security, troubleshooting and aggregate traffic analysis.

Information we do not request. Please do not submit passport scans or numbers, government identification numbers, bank or financial statements, tax returns or other sensitive documents through the Website. If you submit such information voluntarily, you do so at your own risk.

2. How we use information

To respond to your enquiries and provide preliminary results you request;
To contact you using your preferred contact method;
To introduce or refer you to independent professionals where you have asked us to;
To operate, maintain, secure and improve the Website;
To send occasional updates, only where you have opted in (you may opt out at any time);
To comply with legal obligations and enforce our Terms of Use.

3. How we share information

We do not sell your personal information. We may share information with:

Service providers that help us run the Website, including Cloudflare (hosting, security and data storage) and Web3Forms (form email delivery). These providers process information on our behalf under their own terms and privacy policies.
Independent professionals (for example lawyers, accountants or relocation providers) when you request a referral or review. Those professionals are independent of us and are responsible for their own handling of your information.
Authorities or other parties where required by law, to protect our rights, or in connection with a merger, acquisition or sale of assets.

4. Cookies and local storage

The Website uses essential browser storage to keep your questionnaire answers while you move between steps; this data is cleared when you submit or close the browser session. Signed-in administrators receive a secure session cookie. We do not use advertising cookies. See our Cookie Policy for details.

5. Data retention

We keep submitted information for as long as reasonably necessary to respond to your enquiry, maintain business records and meet legal obligations, after which it is deleted or anonymized.

6. Security

We use reasonable technical and organizational measures to protect information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security. You provide information at your own risk.

7. Third-party websites and services

The Website may contain links to third-party websites and services, and we may refer you to independent professionals. We are not responsible for the content, privacy practices or security of any third party, and this policy does not apply to them. We encourage you to review their privacy policies.

8. Your choices and rights

Depending on where you live, you may have rights to request access to, correction of, or deletion of your personal information, or to object to certain processing. To make a request, please contact us. We may need to verify your identity before responding.

9. International transfers

We and our service providers may process information in countries other than your own, which may have different data protection laws. By using the Website, you consent to such transfers.

10. Children

The Website is not directed to anyone under 18 years of age, and we do not knowingly collect personal information from children.

11. Limitation of liability

To the maximum extent permitted by applicable law, Novotech Lab Inc. shall not be liable for any unauthorized access to, or loss, alteration or disclosure of, information arising from circumstances beyond our reasonable control, including the acts or omissions of third-party service providers or independent professionals.

12. Changes to this policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page with a revised “Last updated” date. Your continued use of the Website after changes are posted constitutes acceptance of the updated policy.

13. Contact

Questions about this Privacy Policy can be sent through our contact page.

Novotech Lab Inc.
Operator of FindMyBase · findmybase.com